Do you suspect employees of not doing their jobs? — Do you want to check that your employees are providing the best customer service they can? - whether it be stealing, lying, mistreating customers or generally just doing lousy work — Roleplayers.com.au provides licensed undercover diners who go into shops, businesses, bars and food-service establishments to find out what’s happening when the boss isn’t around. Whether you need video evidence or you just simply want to know whats going, Roleplayers.com.au have the expertise and experience to be your eyes and ears.

As a highly experienced training provider, Roleplayers.com.au knows that when staff and employees are dealing with a meth fuelled or out of control intoxicated individual that online training and PowerPoint simply do not cut it. Training session where the instructor is saying “ Pretend this and Pretend that” are boring and dont prepare staff for an actual situation. Ticking boxes and writing short answer questions wont train your employees. True to life scenarios in a like environment that gets the adrenalin running is what really prepares your staff for these situations. Let us design a training scenario which actually prepares you staff for these situations and shows them what steps need to be taken to reduce the chances of both physical and emotional injury.

Has your company or agency ever hired a person only to find out that they are not what they first appear to be? Let us utilise one of our scenarios to bring out the best and sometimes the worst traits in an applicant that cannot be measures through written tests and psychological testing. With technology moving at such a fast rate employers are using algorithms and non face to face interviewing more and more to select applicants. As an employer you know what a bad decision can result in.

Roleplayers.com.au has worked with the Department of Defence, Law Enforcement and many other specialist agencies delivering scenarios which simulate actual events using Roleplayers who expect to be treated as the scenario requires and not pretend that they have been handcuffed, restrained or arrested in a violent situation. A lot of the work we do in this area is highly confidential suffice to say that a few bumps and bruises are expected to deliver the best possible scenarios for our clients. In the sometimes dangerous world in which we live in, live scenario training is vital to an effective outcome and using your own staff simply doesn't provided the realism that is needed.

Roleplayers.com.au provide role-playing services to the Department of Defence and State Emergency Services across Australia including Police, Fire and Ambulance. Typical scenarios such as a violent domestic arrest by Police, rescuing a person trapped in a overturned vehicle, treating an uncooperative patient to evacuating an elderly person from a bushfire danger zone are all in a days work for Roleplayers.com.au. We can build scenarios from single unit response to a multi agency disaster depending on your needs and using your own staff as actors just doesn’t have the same impact as using highly trained Roleplayers.

It seems that everyday we hear about road rage, difficult passengers and drug and violent alcohol affected individuals on our transportation system. Roleplayers.com.au have highly experienced former Police and First responders who are experts in setting up true to life scenarios to show your employees first hand the best way to deal with these incidents. Police and Emergency service workers are normally not the first on the scene so be one step ahead and train your staff using real life scenarios on what to do until help arrives. From negotiation techniques to maintaining your own personal safety whilst dealing with these incidents, Roleplayers.com.au will duplicate these situations to ensure everyone on your team knows what to do.